PointerWise | Organizational Development Consultants

Follow what matters.

Clear insight, stronger leaders and teams that deliver results.

Let’s talk

Experienced HR and leadership consulting that gets results

PointerWise is a women-owned HR and leadership consulting firm based in the Atlanta area and serving clients across the U.S. and beyond. Founder Terri Stivarius leads the firm with her daughter and business partner, Andi Farrant. We help owners, boards and executives hear what their organization already knows, build leadership teams that work, and handle sensitive workplace investigations with care.

Our Story

Terri Stivarius, founder of PointerWise

Follow What Matters

“At PointerWise, we help workplace leaders find and follow what truly matters for their people. This means using limited resources wisely to support their people, leverage natural talents, and inspire employees to be all in.”

– Terri Stivarius, Founder

Let’s Work Together

Is Your Organization Facing…

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Lack of Trust? Siloed Departments? High Turnover? Disconnected Remote Teams?

Learn About The Five
Dysfunctions of a Team©

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Toxic Conflict? Personality Clashes? Artificial Harmony? Confusing Priorities? Poor Communication?

Learn About
Individual & Team Coaching

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Employee Apathy? Burnout and Overwhelm? Micromanaging? Lack of Innovation? Procrastination?

Learn About
Working Genius™

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Harassment or Discrimination Complaints? Bullying? Threats of Violence? Abusive Behavior?

Learn About
Workplace Investigations

Listening Projects

Confidential leadership listening sessions for owners, boards and CEOs at a transition, an acquisition or an exit. Hear what your organization already knows, and get a clear path to action.

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Workplace
Investigations

When the facts matter and the stakes are high, we know what to do. Our attorney-led team conducts fair, thorough investigations and reports findings in plain English.

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Individual Executive Coaching

One-on-one coaching for executives and rising leaders with Mindvalley™-certified coach Terri Stivarius. See where you are, decide where you want to go and build the habits to get there.

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Leadership Team Coaching

Coach the team, not just the leader. A year-long program of team workshops, quarterly team coaching and one-on-one coaching for every leader.

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Workshops & Retreats

Leading is a team sport. Our workshops and retreats use Patrick Lencioni’s models, The 6 Types of Working Genius™ and The Five Dysfunctions of a Team©, to help your team work better together.

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Powerful Delegation

Burnout isn’t a workload problem. It’s a delegation problem. Learn the PEAS framework in a workshop, a keynote or the online course.

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Built on Patrick Lencioni’s proven team models

As certified Working Genius facilitators, we use two models by New York Times best-selling author Patrick Lencioni. The 6 Types of Working Genius shows the work that gives each person energy and the work that drains them. The Five Dysfunctions of a Team© builds trust, healthy conflict, commitment, accountability and attention to results.

Working Genius The Five Dysfunctions of a Team

Andi Farrant, PointerWise

The PointerWise Difference

There Are a Lot of Organizational Development Consultants
– Here’s How We’re Different
1

Real People. Real Talk.
Listening First.

We help leaders and teams sit down together and talk honestly about trust, conflict, commitment, accountability and results. We listen simply and plainly, so people connect with us and with each other, from the manufacturing floor to the boardroom to the kitchen-table office. It’s listening first, last and in between.

2

Cost and Value

Price matters. We’re upfront about our hourly rates for investigations and flat fees for everything else. Clients of every size and location keep coming back because we add value every time, without the bureaucracy, the “ball of yarn” diagrams, consultant doublespeak or overpriced glossy fliers.

3

Simple

We cut through the noise so you can listen, focus and act where it matters most. Listening is simple. Reporting what you heard so you can make good decisions can be simple too. That’s the essence of what we do.

4

Actionable

We report what we find in plain language that’s clear and actionable. You’re not paying for a dissertation. Don’t measure and do nothing, or worse, do something for show. The point is real action, and that’s where we help.

5

NEUTRALITY

Everyone in our process deserves respect, including the person named in a complaint and anyone who feels uneasy about the process.

For private equity sponsors

Since 2017, PointerWise has worked with a private equity sponsor and its portfolio companies, from close to exit: Listening Projects and leadership development.

Leadership for portfolio companies

Looking for a keynote speaker?

Terri Stivarius speaks on delegation in the age of AI, Working Genius, team cohesion and workplace investigations, with every session tailored to your audience.

Explore speaking topics

What People Are Saying About PointerWise…

“Culture surveying is an art combining the heart of the people and the pulse of the company, and Terri’s culture survey has mastered the perfect blend. Her professionalism and jovial demeanor has a special way of gaining the trust of those surveyed to collect the most useful feedback. Terri provided invaluable coaching based on the information gathered to shape our future culture initiatives.”

– VP of HR, Information Technology Services

“With the great resignation amongst us, and turnover at an all time high, we were looking for a different kind of workshop. We discovered that even though someone could be great at something, it was draining him/her and resulting in burnout. After going through the Working Genius™ we reorganized our projects and as a result reenergized our team. Thank you!”

– CHRO, Healthcare

“I have engaged Terri multiple times for complaint investigations and workplace surveys. In each instance, my client and I were very pleased with her insight not only as to how to approach the issues but also with the employees with whom she interacted. Her reports provided not only thoroughly-deliberated answers to the important questions but were also non-legalistic and very practical. I have been thanked many times for getting her involved.”

– Employment Lawyer-Partner, Employment Law Firm

“We have referred numerous clients to Terri Stivarius for workplace investigations, conflict mediation and culture work. Without exception, our clients have thanked us profusely for recommending Terri. She is so much more than the sum of her legal education and HR experience. For workplace investigations, she brings a laser focus on the facts that matter, objectivity, neutrality, and reports written in plain English, well-organized and easy for our firm to rely upon in providing the best legal advice. For conflict mediation and culture work, she has business savvy and many years of helping dysfunctional teams (from the Boardroom to the front line) learn how to succeed together. ”

– Managing Partner, Employment and Complex Litigation Law Firm

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Terri Stivarius and Andi Farrant, co-leaders of PointerWise

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Who We Are

PointerWise is a women-owned, mother-daughter consulting firm that helps organizations listen to their people and lead them well. Terri Stivarius brings 39 years of combined experience in employment-defense law, HR executive leadership and workplace consulting, including more than 1,000 workplace investigations. Andi Farrant, PHR, brings more than a decade of HR experience in healthcare and technology. Together, they lead every engagement personally.

Meet Terri and Andi

PointerWise pointer silhouette

“Through PointerWise, we have the great honor of sharing our time and talents with individuals, teams, and organizations in need of evidence-based support for making the best decisions possible and charting the path forward.”

– Andi Farrant, Co-Founder and Head of Operations

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